OPM Services Online for Retirees
Retirees can use this service if they are receiving benefits under the Civil Service Retirement System (CSRS), Federal Employees Retirement System (FERS) or FERS Special, or the Organization Retirement and Disability System (ORDS).
How do I log in to Services Online?
To log in, go to http://www.servicesonline.opm.gov. You will need your “CSA” or “CSF” claim number and your Personal Identification Number (PIN). Your PIN is the random number issued to you by the Office of Personnel Management (OPM). It is the same number you use for the automated self-service telephone system. If you do not have a PIN, you can contact OPM to request one be sent to you.
Make changes to your income tax withholdings; buy, change, or stop savings bonds;
As a retiree, you may need to contact OPM for benefit information or assistance with a transaction;
Hours:7:40 a.m. to 5:00 p.m. ET
U.S. Office of Personnel Management
Retirement Operations Center
Post Office Box 45Boyers, PA 16017
8:00 a.m. -4:00 p.m. (Eastern Time)
Monday through Thursday
8:30 a.m. -3:00 p.m. (Eastern Time)
It is best to call early as the phone lines can be extremely busy