Benefits Service Centers
Below is the contact information for DOD civilian benefits service centers/offices, as well as the Office of Personnel Management’s contact information for retirees.
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OFFICE OF PERSONNEL MANAGEMENT (OPM) CONTACT INFORMATION FOR RETIREES
Email: retire@opm.gov
Phone: (888)767-6738
Hours: 7:40 a.m. to 5:00 p.m. ET
Mailing Address:
U.S. Office of Personnel Management
Retirement Operations Center
Post Office Box 45 Boyers, PA 16017
Business Hours:
8:00 a.m. -4:00 p.m. (Eastern Time) Monday through Thursday
8:30 a.m. -3:00 p.m. (Eastern Time) Friday
The phone lines can be extremely busy so it is best to call early. -
DEFENSE CIVILIAN PERSONNEL ADVISORY SERVICE (DCPAS)
Phone: (703)-882-8197
DSN: 381-5197
dodhra.mc-alex.dcpas.mbx.benefitscontacts@mail.mil -
DEPARTMENT OF AIR FORCE
Total Force Service Center
AFPC BEST (Benefits and Entitlement Service Team)
Joint Base San Antonio-Randolph, TX
Email: AFPC.DP0BB.MyAirForceBenefits@us.af.mil
Phone: 1-800-525-0102
DSN: 665-0102
Opt 2 Civilian
https://afpcsecure.us.af.mil/CheckPortal.aspx -
DEPARTMENT OF ARMY
- Civilian Human Resources Agency (CHRA)
- Defense Health Agency National Capital Region
- Army & Air Force National Guard
- Department of Defense Education Activity (DoDEA)
ABC-C (Army Benefits Center-Civilian)
Fort Riley, KS
Phone: (877)-276-9287
DSN: 520-2222 -
DEPARTMENT OF NAVY
Uniformed Services University of Health Sciences
Navy Civilian Benefits Center
Main location - Portsmouth, VA
Phone: (888)-320-2917 -
DEFENSE LOGISTICS AGENCY (DLA)
- Defense Contract Management Agency (DCMA)
- Missile Defense Agency (MDA)
- Defense Threat Reduction Agency (DTRA)
- Defense Advanced Research Projects (DARP)
- Defense Commissary Agency (DeCA)
- Defense Media Activity (DMA)
- Joint Chief of Staff (JCS)
- Defense Contract Management Agency (DCMA)
- DoD Human Resources Activity (DHRA)
DLA DHRS-DOD Benefits Team
Columbus, OH
Phone: (877)-692-0276https://grbplatform.hr.dla.mil/grb/account/security-notice?license=1580
4th Estate
(866)-378-1171, Opt 3 | Direct Line (614)-692-0216
DHRCDHRBENEFITS@dla.mil -
DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS)
- Defense Acquisition University (DAU)
- Defense Test Information Center (DTIC) Defense
- Information System Agency (DISA) Inspector General of the Department of Defense National Defense University (NDU)
- Defense Contract Audit Agency (DCAA)
DFAS Benefits Center
Phone: (317)-212-0454
https://www.dfas.mil/careers/benefits/ -
DEFENSE INTELLIGENCE AGENCY (DIA)
Phone: (202)-231-7020
DSN: 910-7146 -
NATIONAL GEOSPATIAL AGENCY
Human Development (HD) Contact Center
Phone: (855)-443-7878 -
NATIONAL SECURITY AGENCY (NSA)
Fort Meade, MD
Phone: (410) 854-6188
https://grbplatform.hr.dla.mil/grb -
WASHINGTON HEADQUARTERS SERVICES (WHS)
- Office of the Secretary of Defense
- Pentagon Force Protection Agency
- Defense Security Cooperation Agency (HQ only)
- Defense Technology Security Administration Office
- Office of Economic Adjustment (OEA)
- Defense Legal Services Agency (DLSA)
- Defense PWO/MIA Accountability Agency (DPAA)
- Defense Test Resource Management Center (DTRMC)
Benefits Line: (703)-695-6493
https://grbplatform.hr.dla.mil/grb